Interview with SiteCloud owner and CEO Trey Gardner.
When did SiteCloud go into business, how did it get started and what’s to come in the future?
SiteCloud is my new brand geared towards the future of the hosting industry; cloud hosting. SiteCloud has been in development for years and is the by product of issues my team and I have witnessed with traditional hosting over the course of a decade. SiteCloud was launched in the summer of 2010. SiteCloud is already the first true load balanced cloud-based hosting provider featuring cPanel/WHM and as we grow as a company, we will be announcing new tools and services available to our customers.
What types of websites would benefit from using cloud hosting?
Realistically, every type of website. If you’re looking for scalable, reliable and fast hosting, then cloud hosting is for you. However, not all cloud hosting providers are easy to use, this is where SiteCloud is unique, different and better.
Why should webmasters looking for cloud hosting choose SiteCloud?
Most cloud hosting providers are offering Infrastructure as a Service (IaaS). Webmasters are left to configure their own instances and this is where the problems begin. Inexperienced webmasters need to learn how to become system administrators first before they can even attempt to set up their own load balanced cloud system. This can become frustrating and it can also become very expensive hiring 3rd party help.
Being in this industry for over a decade, I have found that most webmasters don’t need their own servers, they don’t need to have root access to accomplish their web projects and that most of it can be done with the provided platform. The problem is that most webmasters, when they reach success they are told to upgrade. This comes with its own set of challenges, it patches the issue and doesn’t provide a solution to growing webmasters. Customers that aren’t getting thousands of hits to their sites also benefit because their sites are not affected by growing sites. Everyone wins.
Our platform is designed to automatically load balance and scale to traffic demands with no programming changes to the webmaster. We let customers utilize our load balanced cloud infrastructure without changing they way they have been used to managing their sites for over a decade, through cPanel/WHM. If you’re running a LAMP-based (Linux, Apache, MySQL, PHP) web site (which most likely you are) then there is absolutely no reason why a webmaster should not use SiteCloud.
How does SiteCloud’s load balanced cPanel work and what benifits does it offer users?
Let’s use a real life example. One of our customers has a show on XM/Sirius radio. In the fall of 2010, he had a controversial interview with a guest that landed his web site’s URL on Google News, Digg, New York Times and a slew of other media outlets. The influx of the traffic to his WordPress blog and vBulletin forum crashed his dedicated server and that’s when we got the call for help. We moved his web site over and immediately saw the burst of traffic. His site served over 10 million hits over several hours consistently fast without affecting our other customers, thanks to our load balanced cloud hosting technology. Our customer didn’t have to lift his finger during the whole influx of traffic and our other customers weren’t affected.
That’s the beauty of our system. Whether you’re large or small, there are benefits on both sides of the spectrum.
How does SiteCloud’s compute cycles system work with regards to never suspending users for excessive resource usage?
The compute cycles system is very simple. SiteCloud’s StormSite package includes 1,000 compute cycles. This is equivalent to 10% of the 1 CPU core utilized for 30 days continuously without being told to upgrade to the next tier to fit your resource consumption. It’s important to note that with a traditional host, you couldn’t use more than 10% of the CPU for more than 60-90 seconds without facing suspension and/or told to upgrade to VPS or Dedicated. These technologies do not solve the issue and come with their own sets of challenges.
Our competitors cannot offer this to their customers because they simply do not have the technology, they are forced to suspend you and offer an upgrade. With SiteCloud, the choice is yours. If you decide to upgrade for more resources, then the change is seamless to you and your users, nothing changes. If you aren’t comfortable upgrading, you can limit your site to use a defined compute cycle limit.
Really though, our competitors are hiding the fact that they have computing limits and we’re not.
* UPDATE Friday April 8th 2011
SiteCloud is no longer providing web hosting services and all current SiteCloud customers will be migrated to their parent company GreenGeeks.com
From 4/05/2011 email message from Trey Gardner, CEO – GreenGeeks & SiteCloud – “This is Trey Gardner, CEO of SiteCloud.com and GreenGeeks.com with important information about SiteCloud.com.
From inception SiteCloud was intended to be a cPanel cloud web hosting provider which would allow larger clients “bursting” capabilities which would be supported by a cloud infrastructure environment. At that time we believed we had a technology expert, who would be able to manage the technical aspects of our Cloud hosting service goals.
Ultimately we learned that once we had started to grow larger that the technical management of our cPanel – Cloud could not be done as efficiently as we had hoped. Last January we moved our hosting services back to a platform we are very familiar with, shared and VPS hosting, and our service standards improved dramatically for everyone.
SiteCloud’s support has always been done using GreenGeeks.com staff. GreenGeeks.com was started back in 2007 and we support over 25,000 domains on that service. Since both brands now do the same types of hosting services it no longer makes sense to run each company as individual entities which are supported by the same staff.
Beginning Friday April 8th we will be redirecting all of our SiteCloud visitors over to GreenGeeks. We are migrating all of our customers to the GreenGeeks infrastructure, and no longer taking on new clients under the SiteCloud brand name.”